> > > > > Well, that was odd. I went through level four again, killed the Gatekeeper, only... no key. Strange. Back to Perinn to restock for another run, I guess...
> > > >
> > > > You have to have a free spot in your inventory to get it.
> > >
> > > Out of the six characters I had, three had completely empty inventories, two only had one item already in their inventory, and one was only carrying two items. All six of them had at least seven empty slots.
> > >
> > > The only thing I can think of is that I hadn't yet visited the locked door, but I never knew that was required. :-/
> >
> > Neither did I. Something is wrong. Perhaps the characters got so much stuff that their empty inventories filled up? Or are you sure someone in your party didn't already have the key? It's a long shot but it's the only way I can explain you not getting the key.
>
>
> Nope... Stranger still, not only did I not get the *key*, I didn't get *any* drops from it. Maybe it just glitched; I just beat him again a few hours ago, and everything worked fine then. *shrug*

This has happened to me too. What goes wrong is that you have to open a chest to get the items, including the key. If you mis-click and don't open the chest, you don't get the key. Also, sometimes the chest is hootery-trapped (Sam's electronic censor refused the term as it was originally) with a teleporter, and you get teleported away without being able to grab the contents of the chest. When you go back to the site of the battle, there's nothing there for you to find (with one exception that would require a spoiler). If you got no items at all, this could be what happened.

Keys are always the first item a party finds. You'll notice that whenever you find a key and a pile of other stuff, the key is listed first among the erstwhile empty spaces in your character's inventory.

Hope this helps.

^v^:)^v^
FB